Frequently Asked Questions
Find answers to questions about your Visa Credit or Visa Debit
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Visa does not issue Visa cards, financial institutions do. Review our list of card issuers.
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If you've lost your card, call our Global Customer Assistance Center using one of our toll-free numbers.
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Visa does not retain any details of financial transactions that you may have undertaken using your Visa payment card — these are kept and managed by your Visa credit or debit card issuer.
To access your account information, please contact your Visa card issuer. You'll find their address and/or telephone number on:- Your Visa Card statement
- The telephone number may also appear on the back of the card itself
- You can also locate your card issuer and click through to their Web site for more information.
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Your card issuer can help you resolve issues regarding unauthorized transactions.
You'll find their address and/or telephone number on:- Your Visa Card statement
- The telephone number may also appear on the back of the card itself
- You can also locate your card issuer and click through to their Web site for more information